February 2020

Privacy and Cookie Notice

Lena Bera recognizes privacy and security as being a concern for most individuals accessing the Internet. Whether you’re browsing our site, we want to make you comfortable with our privacy practices and the security measures we take to protect your personal information.

Our contact details 

What type of information we have 

We currently collect and process the following information:

  • Personal identifiers, such as name, surname, and e-mail address.

  • We also use “cookies” to enhance your browsing experience and gather information about visitors and visits to our website. Please refer to the section below for information about cookies and how we use them.

Using Cookies

This website uses temporary “session” cookies. You are allowed to use cookies according to the settings of your browser. For Client’s safety and comfortable browsing we inform you that if you are using this page you are allowed to use cookies.

If you do not accept cookies you should tick in the settings of your browser either rejecting cookies or informing about sending them.

Cookies – what is it for?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. In order for you to be able to place any orders through our website your computer must be able to allow cookies. You can view the cookies that have been stored on your hard drive.

If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service 

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • We collect information when you create an account on the site, respond to a survey or communication such as name, surname, and e-mail address. You may, however, visit our site anonymously.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@lenabera.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

What we do with the information we have

We use the information that you have given us in order to provide you access to the services on this website.

How we store your information 

Your information is securely stored by: 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing – You have the  right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we will respond to you as soon as possible.

Please contact us at info@lenabera.com if you wish to make a request.